Responsibilities of Buyer & Seller

Responsibilities of Buyer & Seller

RANBAO Garment Co., Ltd.

Effective: [2025/08/06]

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I. Seller’s (RANBAO) Responsibilities

1. Product Compliance

   • Supply goods matching approved samples and tech packs

   • Adhere to agreed specifications (materials, sizing, labeling)

2. Quality Assurance

   • Conduct pre-shipment inspections (AQL 2.5 standard)

   • Provide inspection reports upon request

3. Shipping Documentation

   • Issue commercial invoice, packing list & COO (Certificate of Origin)

   • Provide accurate HS codes for customs

4. Delivery Obligations

   • Ship goods FOB Shenzhen on agreed date (Incoterms® 2020)

   • Notify Buyer with tracking details within 24hrs of shipment

5. Defect Liability

   • Replace/repair defective goods (≤3% of order) reported within 7 days of delivery

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II. Buyer’s Responsibilities

1. Information Accuracy

   • Provide error-free tech packs (designs, measurements, labeling)

   • Submit signed sample approval form pre-production

2. Timely Actions

   • Approve samples within 7 business days of receipt

   • Confirm production start via written PO

3. Customs & Import

   • Act as Importer of Record (IOR)

   • Handle duties, taxes, and clearance at destination

4. Risk Acceptance

   • Assume all risks once goods pass ship’s rail at Shenzhen port

   • Insure shipments during transit

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III. Shared Liabilities

Scenario	Seller	Buyer
Design Errors	Produce per provided tech pack	Bear costs for design corrections
Force Majeure	Notify within 48hrs	Accept revised delivery timeline
Customs Delays	Provide corrected documents	Pay local broker fees
Shipment Damage	Assist claim with carrier	File insurance claim + provide evidence

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IV. Termination & Disputes

• Breach Resolution: 15-day cure period after written notice

• Termination Fees:

  • 50% of order value if canceled post-fabric cutting

  • 100% if canceled post-production start

• Governing Law: Disputes settled via CIETAC Arbitration (Shenzhen)

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V. Key Exclusions

🚫 Seller NOT liable for:

• Delays from unapproved sample revisions

• Color variances ≤5% (Pantone standards)

• Buyer’s failure to clear customs

• Product misuse or unauthorized modifications

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Contact for Dispute Resolution:
📧 bobranbao@gmail.com | 📞 +86-137-1740-4853
*24-hour response guaranteed*